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Privacy Policy

Effective Date: July 31, 2026

Floor Cleaning Machine (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Floor Cleaning Machine collects, uses, stores, shares, and protects information obtained through https://www.crystalfloorscrubber.com/ (“Website”).

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

 

1. Information We Collect

We may collect information that you voluntarily provide, as well as information automatically collected when you visit our Website.

Information may include:

Personal Information

  • Full Name

  • Company Name

  • Shipping Address

  • Billing Address

  • Email Address

  • Telephone Number

  • Payment Information

  • Order History

  • Customer Service Communications

Technical Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Type

  • Operating System

  • Referring Website

  • Pages Viewed

  • Time Spent on the Website

  • Click Activity

  • Website Usage Statistics

 

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.

  • Verify payments.

  • Provide customer support.

  • Respond to inquiries.

  • Improve our products and services.

  • Improve Website performance.

  • Send order confirmations.

  • Send shipping notifications.

  • Provide warranty support.

  • Process returns and refunds.

  • Detect fraud.

  • Prevent unauthorized transactions.

  • Comply with applicable laws.

We may also use your information to improve your overall customer experience.

 

3. Cookies

Our Website uses cookies and similar technologies.

Cookies help us:

  • Remember customer preferences.

  • Maintain shopping cart contents.

  • Improve Website performance.

  • Analyze Website traffic.

  • Understand visitor behavior.

  • Provide a better shopping experience.

You may disable cookies through your browser settings.

However, disabling cookies may affect certain Website functions.

 

4. Marketing Communications

With your consent, we may send promotional emails regarding:

  • New products

  • Product updates

  • Promotions

  • Discounts

  • Industry news

  • Company announcements

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting Customer Support.

 

5. Payment Security

Payment transactions are processed through secure third-party payment providers.

Floor Cleaning Machine does not store complete credit card numbers or payment credentials on its own servers.

All payment processing is subject to the privacy policies and security practices of the respective payment providers.

 

6. Sharing Information

We do not sell your personal information.

We may share information only when necessary with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Freight companies

  • Technical service providers

  • Website hosting providers

  • Analytics providers

  • Customer support providers

These providers receive only the information necessary to perform their services.

 

7. Legal Requirements

We may disclose personal information when required by law or when we reasonably believe disclosure is necessary to:

  • Comply with legal obligations.

  • Respond to lawful requests from government authorities.

  • Protect our legal rights.

  • Prevent fraud.

  • Protect customers.

  • Protect public safety.

  • Enforce our Terms & Conditions.

 

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While no method of electronic transmission or storage is completely secure, we continually work to maintain appropriate security measures to reduce the risk of unauthorized access, disclosure, or misuse.

 

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions.

  • Provide warranty service.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

 

10. Children’s Privacy

This Website is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under 13 years old.

If we become aware that personal information from a child has been collected, we will promptly delete such information.

 

11. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Customers are encouraged to review the privacy policies of any third-party websites they visit.

 

12. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Request limitations on certain processing activities.

  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information provided below.

 

13. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

You may contact us regarding requests to access, correct, or delete eligible personal information as permitted by law.

We do not sell personal information as defined under applicable California privacy laws.

 

14. International Visitors

This Website is operated from the United States.

If you access this Website from outside the United States, you understand that your information may be transferred to and processed in the United States.

By using this Website, you consent to such transfer and processing.

 

15. Changes to This Privacy Policy

We reserve the right to revise or update this Privacy Policy at any time.

Changes become effective immediately upon posting on this Website.

Your continued use of the Website following the publication of changes constitutes your acceptance of the updated Privacy Policy.

 

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Floor Cleaning Machine

Website:

https://www.crystalfloorscrubber.com/

Customer Support:

floorscrubberusa@gmail.com

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (Pacific Time)

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